Privacy Policy
Last updated: 4 July 2026
This Privacy Policy explains how Web Level Up (“we”, “us”) collects and uses your personal data when you use weblevelup.co.uk. We are the data controller. To exercise your rights or ask a question, email contact@weblevelup.co.uk.
What we collect
- Enquiry details — when you use a contact or enquiry form, we collect your name, email, phone (if provided), website and message.
- Order and account details — if you purchase a plugin or licence, we process the information needed to fulfil and support your order.
- Analytics — with your consent, we use Google Analytics to understand how the site is used.
- Advertising — with your consent, we may use Google Ads and Microsoft Advertising (Bing) to measure and improve our marketing.
- Server logs — our host records standard technical information for security and reliability.
Why we use it (lawful basis)
- Responding to enquiries — our legitimate interest in answering you, and your consent where you provide details.
- Orders and support — to perform our contract with you.
- Analytics and advertising — your consent, given via the cookie banner.
- Security and server logs — our legitimate interests in keeping the site secure.
Who we share it with
We do not sell your personal data. We share it only with providers that help us operate, acting as our processors — including Google (Analytics and Ads), Microsoft (Advertising), our payment provider, and our email and hosting providers. Some may process data outside the UK under appropriate safeguards.
How long we keep it
We keep enquiry and customer data for as long as needed to provide our services and meet legal obligations, then delete it. Analytics data is retained according to Google’s settings.
Your rights
You have the right to access, correct, erase, restrict or object to our use of your data, to data portability, and to withdraw consent at any time. Email contact@weblevelup.co.uk. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies
We use cookies as described in our Cookie Policy. You can manage non-essential cookies using the banner shown when you first visit.
Changes to this policy
We may update this policy from time to time. The date above shows when it last changed.